This Privacy Policy describes how JW Resellers collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at cs@jwresellers.com or by mail using the details provided below:

2700 Louis Henna Boulevard, Suite 100A, Round Rock TX 78664, United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

    • Device information
        • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

        • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

        • Disclosure for a business purpose: shared with our processor Shopify.

        • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

    • Order information
        • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

        • Source of collection: collected from you.

        • Disclosure for a business purpose: shared with our processor Shopify.

        • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

    • Customer support information
        • Purpose of collection:  Promotional Mailing Lists

        • Source of collection: Customer  Information Form

        • Disclosure for a business purpose: Used in Marketing for online retail sales

        • Personal Information collected: Name, Email, Address, Phone Number

        • Purpose of collection: to provide customer support.

        • Source of collection: collected from you

        • Personal Information collected: Name, Email, Address, Phone Number

SMS Text Alerts

JW Resellers, LLC dba Stoldit collects your mobile phone number when you register to bid, and uses it to send auction text alerts (upcoming auction notifications, closing reminders, winning bidder notifications). We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. To opt out, reply STOP to any message. Message and data rates may apply.

Sharing Personal Information

We do not share your information. Your information is used solely to inform you when our autions begin, important reminders, bidding notificatiosn, and pick-up reminders.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

We will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Selling Personal Information

Our Site does not sell Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

Your rights

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

nformation with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority. 

Last updated: February 16, 2026